Technology for delivering benefits

Congress and the U.S. Department of Agriculture (USDA) should ensure that states do not deter the use of electronic benefit transfer (EBT) cards needed for services. They should not call undue attention to or stigmatize users. 

EBT cards used for SNAP benefits should be available through the mail. Beneficiaries should have the option to pick up the card at the SNAP office. 

Recipients of food benefits should have broad access to EBT terminals. They should be able to use mobile payment platforms. 

Methods for delivering food benefits should keep up with technological developments in the retail environment, including online SNAP purchases and delivery. New methods for managing benefits must be accessible and have strong consumer protections while protecting program integrity. 

Policymakers should expand access to online SNAP grocery shopping and delivery. USDA should identify and address barriers for older SNAP participants.