Policymakers should establish reasonable interest rate ceilings for all lenders.
Regulators should eliminate unfair, deceptive, or abusive practices in the alternative financial services industry.
Programs that offer early wage access or pay advance benefits should be regulated as loans subject to state and federal law (see also
Policymakers should limit refinancing of consumers loans.
Regulators should provide robust oversight to ensure compliance with federal, state, and local consumer protection laws.
All levels of government should protect consumers against unfair debt collection practices.
Platform lenders should protect consumers. They should:
Providers of credit- and debt-related services should be licensed in each state in which they operate.
Policymakers should require providers of credit- and debt-related services to provide written contracts to consumers.