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In the absence of national standards, states should enact a comprehensive set of rigorous standards for managed care plans comparable to those called for i
Policymakers should enact safeguards to protect consumers against surprise bills.
In order to facilitate continuity of care, health plans must notify affected enrollees at least 90 days before a pro
Consumers should have access to an independent, nonprofit ombudsman program.
States should allocate sufficient resources and personnel to the regulation of managed care organizations to ensure strong and effective oversight.