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Voluntary Alternative Dispute Resolution">Voluntary Alternative Dispute Resolution
- Voluntary Alternative Dispute Resolution">Voluntary Alternative Dispute Resolution
Alternative dispute resolution refers to any means of settling disputes outside of the courtroom. Arbitration and mediation are the two primary forms of alternative dispute resolution.
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Legal Services">Legal Services
- Legal Services">Legal Services
Older adults have unique health and social needs. Many are on fixed incomes. Often, older adults depend on government benefits and services that have complex requirements.
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Fraud and Criminal Justice">Fraud and Criminal Justice
- Fraud and Criminal Justice">Fraud and Criminal Justice
Fraud is a serious crime, and older adults are often targeted. They are estimated to lose at least $3 billion annually.
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Intergenerational Cooperation">Intergenerational Cooperation
- Intergenerational Cooperation">Intergenerational Cooperation
Intergenerational cooperation and collaboration can improve the lives of older and younger Americans. The growing number of older people is a rich bank of human capital.
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Consumer Protections, Service Quality, and Reliability">Consumer Protections, Service Quality, and Reliability
- Consumer Protections, Service Quality, and Reliability">Consumer Protections, Service Quality, and Reliability
Electric, natural gas, water, and telecommunications utility services are essential to health, safety, and economic welfare. These services must be affordable and reliable.
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Credit Scoring for Utility Service">Credit Scoring for Utility Service
- Credit Scoring for Utility Service">Credit Scoring for Utility Service
Credit histories and loan records are tools traditionally used by lenders to decide whether to give consumers credit.
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Affordability">Affordability
- Affordability">Affordability
All consumers should receive service that meets their daily needs at a reasonable price.
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Privacy Protections">Privacy Protections
- Privacy Protections">Privacy Protections
Rapid changes in technology have made protecting consumer privacy increasingly challenging.
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Consumer Advocate Offices">Consumer Advocate Offices
- Consumer Advocate Offices">Consumer Advocate Offices
Most states and the District of Columbia have established utility consumer advocate offices.
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Ethics, Transparency, and Public Participation">Ethics, Transparency, and Public Participation
- Ethics, Transparency, and Public Participation">Ethics, Transparency, and Public Participation
Commissions that regulate investor-owned utilities and local boards where publicly owned utilities are authorized have a large effect on the lives of consumers.