Organizations must effectively inform consumers about how their personal information is secured and what actions will be taken in the event of a security breach.
Companies, government agencies, and individuals should protect the unauthorized use, display, collection, and sale of SSNs. Criminal and civil penalties for SSN misuse should be increased.
Federal policymakers should strengthen protections and enforcement against identity theft.
Consumers have a right to accurate, secure, and confidential health and health-related information.
All levels of government and the private sector should adequately fund and support antifraud and anti-abuse efforts.
Policymakers and the private sector should enact meaningful rules and standards to provide government oversight and consumer protection against nuisance telemarketing calls and telemarketing fraud.
Consumers should be protected against spam e-mail. Policymakers should prohibit misrepresentation of the sender, subject, or content of an e-mail.
National prevention and health-promotion outreach and education campaigns should be developed and implemented by federal, state, and local governments, along with private-sector partners.
Governments should fund efforts to promote evidence-based health-education opportunities.
The public and private sectors should prioritize consumer and family caregiver engagement and support in health care in all settings, including care provided in home settings.