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Policymakers should enact and strictly enforce antidiscrimination and civil rights laws.

States should coordinate mental health services among all appropriate health, LTSS, and aging-network services.

States should coordinate LTSS programs, policies, and budgets, whether in one state agency or across state agencies.

States should develop a comprehensive uniform assessment instrument to determine individual needs and develop a service plan.

Congress should make pre-dispute mandatory arbitration provisions in LTSS contracts unenforceable.

States should ensure that survey results and other information regarding quality, including comparisons with national standards when possible, are made available to the public in

Federal and state laws should prohibit maximum hiring ages and mandatory retirement ages for all workers. This should include public-safety employees.

Businesses that bid on federal, state, and local contracts should be required to report any complaints and determinations of unlawful and unfair practices.

Policymakers should protect consumers against unfair, deceptive, or abusive practices.

Policymakers and the private sector should ensure that products, services, and emerging technologies are created using universal design principles.