Search
Policymakers should establish rights and protections for customers who face possible termination of service.
Policymakers should prohibit fees for the disconnection or reconnection of customers. If fees are allowed, they should be based on actual utility costs.
Policymakers should ensure strong consumer protections against unfair, deceptive, or abusive acts and practices related to Property Assessed Clean Energy (PACE) loans.
State policymakers should establish a definition of “universal service” for the energy industry that is similar to the one in the Telecommunications Act of 1996.
Policymakers should create assistance programs to ensure that all households with low incomes can afford adequate water and sewer service. These programs should be fully funded.
Qualified voters should not be excluded from voting because of:
Legislative and regulatory meetings and procedures should promote public participation, be fair, and ensure accountability.
Governments should create and enforce strong ethical standards for government officials. These standards should promote honesty, integrity, and transparency.
Nominees and appointees should be qualified for their chosen roles. They should be committed to the enforcement of the laws they administer or interpret.