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Employers and policymakers can take steps to ensure that workers can balance work with other responsibilities such as providing care or managing an illness.

Telecommunications and utility services are essential to health, safety, and economic welfare. These services must be reliable, safe, and affordable.

Credit histories and loan records are tools traditionally used by lenders to decide whether to give consumers credit.

All consumers should receive service that meets their daily needs at a reasonable price. The rates for these services should be fair, reasonable, and affordable.

Rapid changes in technology have made protecting consumer privacy increasingly challenging.

Most states and the District of Columbia have established utility consumer advocate offices.

Commissions that regulate utility services have a huge effect on the lives of consumers. Few other government agencies compare.

In addition to setting standards with respect to the minimum wage, overtime, and other factors affecting worker pay, the federal government also sets standards for workplace healt

Prepaid utility service allows customers to pay in advance for electric, natural gas, or water services.

Some telecommunications and utility companies are part of complex corporate structures that can pose risks to consumers.