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Policymakers should ensure that telemarketing practices incorporate consumer protections. Telemarketers should:
All telemarketing businesses and their agents that operate in the state must be registered.
Policymakers should strengthen enforcement of anti-fraud measures. The Federal Trade Commission should strengthen the Telemarketing Sales Rule.
Policymakers should enact consumer protections and should eliminate deceptive practices. Mail solicitations should not appear to come from the government.
Consumers should be protected against e-mail spam. They should easily be able to opt out of receiving e-mails.
States should require that home improvement contractors be licensed, insured, and bonded.
States should require written home improvement contracts and specify required and prohibited contract provisions.
States should ensure consumers have adequate redress in the event of fraud.
The Federal Trade Commission (FTC) Funeral Rule should be updated to better protect consumers, increase oversight, and promote competition a