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Telematics programs that collect consumer-generated driving data should improve driver safety and integrate consumer protections. Consumers should provide affirmative consent to participate.
Policymakers should eliminate unfair, deceptive, or abusive practices in insurance. Policies should ensure consumer protections.
The Consumer Financial Protection Bureau and the other agencies with authority to enforce the Equal Credit Opportunity Act should fully enforce federal nondiscrimination laws intended to decrease c
Policymakers should conduct robust oversight and enforcement related to scams and fraud.
Merchants should offer their customers a choice of payment methods to ensure that their products and services are widely available.
Financial capability initiatives should increase the ability of all people to make informed decisions about the use and management of money.
Financial institutions should offer account features and services that empower financial caregivers while protecting older adults who are under their care. These include:
Financial institutions should be required to offer consumer protections related to fees and disclosures. This includes requiring fees to be fair, reasonable, and clearly disclosed.