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Policymakers and the private sector should ensure that consumers and employees have the right to seek redress through the courts for injury or losses.
Options for alternative dispute resolution (ADR) should be available. These include mediation and arbitration.
Policymakers should expand access to free or reduced-cost legal services for older adults with low and moderate incomes.
Policymakers should develop and fund programs to make communities safer for residents living in a variety of settings.
Policymakers should provide protections for grandparents who are helping to raise their grandchildren or other minors.
Policymakers should require fair terms and conditions in insurance to ensure availability and coverage.
States should require insurance companies to make their products available at fair and reasonable rates, including to people with disabilities, preexisting condi
Insurance companies should be required to provide clear, informative outlines of coverage before customers buy policies.
Policymakers should require insurance claims to be processed quickly and accurately.