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Nominees and appointees should be qualified for their chosen roles. They should be committed to the enforcement of the laws they administer or interpret.
Governments should require full and timely disclosures of lobbying activities and expenditures. Restrictions should include provisions such as limits on gifts.
Maintaining trust and confidence in the government requires strong democratic processes and government institutions.
Policymakers should expand opportunities for people to volunteer in their communities. This includes older adults and people with disabilities.
Policymakers should adopt robust service standards and consumer protections to ensure fair terms and conditions for all essential utility and telecommunications services.
Policymakers should adopt and enforce network reliability and resiliency standards for utility and telecommunications services.
Policymakers should ensure by default that customers’ personal data are secured against unauthorized access, use, or disclosure. This includes information on usage, billing
Privacy disclosures for utility services should be transparent and understandable.
Federal and state policymakers should establish independent utility consumer advocate offices.
Policymakers should adopt programs to help consumer groups take part in regulatory proceedings. They should fully fund these programs.