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Consumers must be empowered with ongoing education and training. Education should go beyond simply disclosing information in the owner’s manual.

Policymakers and the private sector should embed consumer protections into automated vehicles and related services (see also 

As AVs are deployed, policymakers should redesign local communities to enhance livability for all.

Policymakers and the private sector should establish coordinated public transit-human services transportation programs to meet the needs of underserved populations.

State and local governments should encourage ride-sharing, volunteer programs, and other low-cost programs to help meet older adults’ transportation needs (see also

Policymakers at all levels should expand access to NEMT for people of varying income and ability levels.

Policymakers should expand and improve affordable and accessible public transportation programs.

Public transportation providers should receive sufficient funding to ensure a clean and safe operating environment for employees and riders during public health emergencies.

Policymakers should ensure that TNCs:

Policymakers and the private sector should implement Universal Mobility as a Service to expand access to transportation for everyone in the community.