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AARP consumer protection priorities make up the bulk of this chapter.

Older consumers tend to use the services of certain regulated professionals more frequently than younger consumers do.

Telemarketing is ubiquitous. It causes frustration to landline holders and cell phone owners alike.

With the wide use of computerized mailing lists, unscrupulous marketers can target specific market segments for scams or questionable products.

Home repair is necessary for preserving both the safety and the value of property.

Funeral services are expensive. In 2019, the median funeral cost was $7,640—$5,150 for a funeral with cremation—according to the National Funeral Directors Association.

The Consumer Product Safety Commission (CPSC) has jurisdiction over more than 10,000 types of consumer products. Mandatory standards govern only a small number of products.

For many older adults, travel is important as a way to encounter new experiences, visit with friends and family, and obtain necessary medical care.

Policymakers should adopt minimum service standards and consumer protections to ensure fair terms and conditions.

Policymakers should ensure network reliability and resiliency for utility and telecommunications services.