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These principles provide a flexible framework that applies to all consumer products and services:

These principles build upon AARP’s general consumer principles, which apply to all products and services, including utilities (see also

Protect people from discrimination—freedom from discrimination is a fundamental right.

Promote transparency—proper accountability and oversight of government spending requires a transparent budget process negotiated by elected off

These principles reflect AARP's vision for reforming the financing and delivery of long-term services and supports (LTSS) to promote consumer independence, choice, dig