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New technologies have tremendous potential to transform the lives of all people.

In cases of extremely short supply or high demand, sellers may attempt to profit from the scarcity of essential products and services.

Virtually all companies now collect, use, share, or sell personal information. This refers to information that is linked or reasonably linkable to an identified or identifiable individual.

Algorithmic decision tools powered by artificial intelligence (AI) are being used for consequential decision-making in a variety of contexts.

AARP’s digital privacy and security principles are intended to ensure strong and equitable consumer privacy and security protections.

Electric, natural gas, water, and telecommunications utility services are essential to health, safety, and economic welfare. These services must be affordable and reliable.

Credit histories and loan records are tools traditionally used by lenders to decide whether to give consumers credit.

All consumers should receive service that meets their daily needs at a reasonable price. The rates for these services should be fair, reasonable, and affordable.

Rapid changes in technology have made protecting consumer privacy increasingly challenging.

Most states and the District of Columbia have established utility consumer advocate offices.