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Policymakers should adopt programs to help consumer groups take part in regulatory proceedings. They should fully fund these programs.
Regulators should be free from conflicts of interest.
Policymakers should protect consumers from anticompetitive activities that could increase utility rates.
Policymakers should only approve mergers that demonstrate net long-term, enduring, and sustainable consumer benefits.
Policymakers should ensure that all consumers have access to essential telecommunications services in their residences. This service should be affordable, reliable, and high-quality.
Policymakers should relax or remove laws and regulations only when there are clear consumer benefits.
Policymakers should create consumer protections for wireless communications services. This includes text messages.
Policymakers and regulators should ensure that wireless carriers make wireless E911 technology available as soon as possible in areas where it does not yet exist.
The Federal Communications Commission should monitor and enforce compliance with its rules to increase the number of wireless phones that can be used effectively with auditory aids.