The Consumer Financial Protection Bureau (CFPB) should require lenders to incorporate consumer protections.
The federal government should provide sufficient funding to pay for required HECM counseling.
HUD should take enforcement action against and deter reverse mortgage fraud and scams.
Proceeds from reverse mortgages should not affect homeowners’ eligibility for public benefit programs.
Federal regulators should ensure that disclosures, sales practices, and advertising of reverse mortgage loans are not misleading or deceptive.
Policymakers should ensure that reverse mortgage servicers are not engaging in unfair, deceptive, or abusive practices.
Consumers should receive accurate, timely, and easily understood disclosures of risks and costs.
Investor-protection laws should be strengthened and adequately enforced.
Investment watchdog agencies should be adequately funded. Their employees should be knowledgeable and mission-driven, and act with integrity.
Rules and regulations should favor effective transparency and disclosure requirements.