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The Internal Revenue Service (IRS) and the states should increase support for taxpayer assistance programs such as the Tax Counseling for the Elderly and the Volunteer Income Tax Assistance program
The IRS and state revenue departments should increase their efforts to make tax forms—including electronic forms, publications, and correspondence—more accessible and understandable.
The government should simplify the recovery of money withheld each year and reduce the need for older individuals who do not owe income tax to file tax returns.
The IRS should continue encouraging taxpayers to file electronically but maintain the option of paper filing without penalty.
Enforcement measures should be applied equitably across income classes and types of taxpayers.
The IRS should increase its audit rate and raise penalties for noncompliance.
Policymakers should use effective, evidence-based assessment models to identify at-risk drivers of all ages. They should receive counseling or referrals, and appropriate action should be taken.
Policymakers should ensure that judicial proceedings are fair. They should not enact statutory damage limitations.
Federal laws related to private enforcement of legal rights should provide a baseline for protecting individual rights.
Policymakers and the private sector should ensure that consumers and employees have the right to seek redress through the courts for injury or losses.