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Options for alternative dispute resolution (ADR) should be available. These include mediation and arbitration.

Consumers have a right to accurate, secure, and confidential health and health-related information.

All levels of government and the private sector should adequately fund and support antifraud and anti-abuse efforts.

National prevention and health-promotion outreach and education campaigns should be developed and implemented by federal, state, and local governments, alo

All levels of government and the private sector should provide consumers and their families with the information necessary to make informed choices about t

Federal and state governments should encourage coverage and payment of telehealth services for eligible beneficiaries to improve access and the quality of

Payment for telehealth services should be sufficient to incentivize telehealth use by providers and raise value for patients.

Organizations should continue to be prohibited from sharing or selling personally identifiable protected health data without prior consent.

Privacy protections should be embedded into health systems, products, and services.