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State policymakers should establish a definition of “universal service” for the energy industry that is similar to the one in the Telecommunications Act of 1996.
Policymakers should create assistance programs to ensure that all households with low incomes can afford adequate water and sewer service. These programs should be fully funded.
Policymakers should ensure that universal service funds are calculated fairly and distributed equitably.
Policymakers should fully fund telecommunications assistance programs to ensure that all households can afford essential services.
Policymakers at all levels of government should safeguard consumers against unfair, deceptive, or abusive practices.
Policymakers and the private sector should ensure that products, services, and emerging technologies are created using an inclusive design process with universal design principles.
Policymakers and the private sector should ensure that the benefits of the sharing economy extend to older adults and traditionally underserved market populations.
Policymakers and the private sector should ensure affordable access to essential products and services during declared emergencies.
Leaders in the private and public sectors should ensure fairness, transparency, and accountability in algorithmic tools used for informing consequential decisions regarding health and financial wel
Consumers should control the extent to which their personal information may be collected, analyzed, shared, scraped, and sold.