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Policymakers should fully fund telecommunications assistance programs to ensure that all households can afford essential services.

Policymakers should limit the increasing number of taxpayers subject to the taxation of Social Security benefits to better protect the benefits of people who have no or limited additional retiremen

A progressive income tax is the preferred method of raising revenue at the federal and state levels. Other sources, such as a consumption tax, may be needed. 

Carbon taxes or cap-and-trade systems that would increase energy-related and other prices must include measures to compensate for regional differences in energy costs and to adequately protect cons

Policymakers should adopt robust service standards and consumer protections to ensure fair terms and conditions for all essential utility and telecommunications services.

Policymakers should adopt and enforce network reliability and resiliency standards for utility and telecommunications services. 

Policymakers should ensure by default that customers’ personal data are secured against unauthorized access, use, or disclosure. This includes information on usage, billing

Privacy disclosures for utility services should be transparent and understandable.

Federal and state policymakers should establish independent utility consumer advocate offices.

Policymakers should adopt programs to help consumer groups take part in regulatory proceedings. They should fully fund these programs.