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AARP consumer protection priorities make up the bulk of this chapter.

Older consumers tend to use the services of certain regulated professionals more frequently than younger consumers do.

Telemarketing is ubiquitous. It causes frustration to landline holders and cell phone owners alike.

With the wide use of computerized mailing lists, unscrupulous marketers can target specific market segments for scams or questionable products.

Home repair is necessary for preserving both the safety and the value of property.

Funeral services are expensive. In 2019, the median funeral cost was $7,640—$5,150 for a funeral with cremation—according to the National Funeral Directors Association.

The Consumer Product Safety Commission (CPSC) has jurisdiction over more than 10,000 types of consumer products. Mandatory standards govern only a small number of products.

For many older adults, travel is important as a way to encounter new experiences, visit with friends and family, and obtain necessary medical care.

Housing is central to community and individual well-being. The type and location of a home can affect almost every aspect of a person’s life.

People of all ages and ability levels need safe, decent, and affordable housing that will enable them to continue to live safely in their homes and communities as they get o