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Policymakers should increase funding for energy assistance programs. All households should be able to afford their essential energy needs.
Policymakers should encourage the development of energy efficiency programs. These programs should be affordable and cost-effective.
Policymakers should continue to use traditional rate cases to set utility rates. Rates should be based on just and reasonable expenses, as is done in rate cases.
Regulators should assign system costs appropriately to customer classes. This should be consistent with universal service and affordability goals.
Regulators should ensure that residential rate design minimizes flat, fixed charges and fees.
To ensure that people are afforded every opportunity to make informed decisions about end-of-life care and to understand the range of medical and palliative options, the kn