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Brokers and other financial professionals who commit fraud currently face civil sanctions.
Victims of investment fraud should have adequate federal and state statutory remedies, including access courts for individual or class claims.
State regulators should create a regulatory structure to promote consumer protection.
Policymakers should eliminate unfair, deceptive, or abusive practices in insurance.
Federal regulations should promote home-care quality assurance standards guided by flexible consumer-oriented principles.
States should extend the purview of their existing ombudsman programs to include long-term services and supports delivered in homes.
States should require agencies to establish grievance and appeals procedures and provide consumers with written notice of their right to voice grievances.
States must demonstrate to CMS that their methods to ensure backup workers are available to all individuals who receive Medicaid-funded home- and community-based services are effective.
Federal and state governments should ensure that people with dementia and other mental disorders receive necessary treatment and LTSS in the most appropriate and integrated setting of their choice.