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Policymakers should encourage the development of energy efficiency programs. These programs should be affordable and cost-effective.

Policymakers should continue to use traditional rate cases to set utility rates. Rates should be based on just and reasonable expenses, as is done in rate cases. 

Regulators should assign system costs appropriately to customer classes. This should be consistent with universal service and affordability goals.

Regulators should ensure that residential rate design minimizes flat, fixed charges and fees.

Housing is central to community and individual well-being. The type and location of a home can affect almost every aspect of a person’s life.

People of all ages and ability levels need safe, decent, and affordable housing that will enable them to continue living safely in their homes and communities as the

Housing costs determine whether individuals and families can live in a neighborhood without sacrificing other basic necessities, such as food and health care.

A range of programs exists to address the lack of affordable housing. These programs are not nearly enough to meet the demand from those who are housing cost-burdened.

Almost 20 million households headed by someone age 50 and over are housing cost-burdened. That is, they spend more than 30 percent of their income on housing.