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AARP consumer protection priorities make up the bulk of this chapter.

Older consumers tend to use the services of certain regulated professionals more frequently than younger consumers do.

Telemarketing is ubiquitous. It causes frustration to landline holders and cell phone owners alike.

With the wide use of computerized mailing lists, unscrupulous marketers can target specific market segments for scams or questionable products.

Home repair is necessary for preserving both the safety and the value of property.

Funeral services are expensive. In 2019, the median funeral cost was $7,640—$5,150 for a funeral with cremation—according to the National Funeral Directors Association.

The Consumer Product Safety Commission (CPSC) has jurisdiction over more than 10,000 types of consumer products. Mandatory standards govern only a small number of products.

For many older adults, travel is important as a way to encounter new experiences, visit with friends and family, and obtain necessary medical care.

Older adults, like everyone, have the right to be treated with dignity and respect and to be free from discrimination.

These principles guide AARP’s policies on personal and legal rights and protections in the legal system.