Intentional planning is needed to balance the need for micromobility devices (including e-scooters, e-bikes, and dockless bike shares) with the goal of ensuring safe passage for all.
Policymakers should ensure that personal delivery devices are deployed in a manner that supports pedestrian safety and accessibility, including for older adults and people with disabilities.
Congress should provide financial incentives for design modifications that improve the travel environment for older adults.
Traffic enforcement practices should be administered equitably, regardless of demographic or socioeconomic factors.
Policymakers should adopt robust service standards and consumer protections to ensure fair terms and conditions for all essential utility and telecommunications services.
Policymakers should adopt and enforce network reliability and resiliency standards for utility and telecommunications services.
Policymakers should adopt programs to help consumer groups take part in regulatory proceedings. They should fully fund these programs.
Regulators should be free from conflicts of interest.
Policymakers should relax or remove laws and regulations only when there are clear consumer benefits.
Policymakers and regulators should ensure that wireless carriers make wireless E911 technology available as soon as possible in areas where it does not yet exist.