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All depository institutions should be required to provide basic-banking services affordable to customers with low incomes. This includes low-cost basic checking or savings accounts.
Policymakers and the private sector should ensure that consumers and employees have the right to seek redress through the courts for injury or losses.
Options for alternative dispute resolution (ADR) should be available. These include mediation and arbitration.
Policymakers and the private sector should enact meaningful rules and standards to provide government oversight and consumer protection against nuisance telemarketing calls and telemarketing fraud.
Consumers should be protected against spam e-mail. Policymakers should prohibit misrepresentation of the sender, subject, or content of an e-mail.
Policymakers and health care administrators must conduct adequate emergency preparedness planning.
Federal and state governments should ensure the collection and public reporting of comprehensive, accurate data during an epidemic or pandemic and other public health crises or natural disasters.&n
Health care providers, businesses, schools, organizations, and individuals should be educated about behavioral risk factors for contracting and spreading serious communicable diseases.
Private health plans must prevent the improper use or release of personally identifiable medical information.
Policymakers and the private sector should facilitate the creation of housing options and neighborhoods that encourage and effectively accommodate multiple generations living together.