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All levels of government, the private sector, and individuals should collaborate to develop policies that promote shared decision-making between consumers,

Medicare, Medicaid, and other payers should reimburse providers for the use of a standardized tool, including during “W

Policymakers and the private sector should ensure that consumers and employees have the right to seek redress through the courts for injury or losses.

Options for alternative dispute resolution (ADR) should be available. These include mediation and arbitration.

Federal and state governments should encourage coverage and payment of telehealth services for eligible beneficiaries to improve access and the quality of

Payment for telehealth services should be sufficient to incentivize telehealth use by providers and raise value for patients.

Organizations should continue to be prohibited from sharing or selling personally identifiable protected health data without prior consent.