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Individuals should have adequate redress, including access to the courts and class actions.
Regulators should work to eliminate fraudulent, deceptive, or unfair practices with respect to investment sales, accounting methods, disclosures, and market stru
Brokers and other financial professionals who commit fraud currently face civil sanctions.
Victims of investment fraud should have adequate federal and state statutory remedies, including access courts for individual or class claims.
State regulators should create a regulatory structure to promote consumer protection.
Policymakers should eliminate unfair, deceptive, or abusive practices in insurance.
Federal regulations should promote home-care quality assurance standards guided by flexible consumer-oriented principles.
States should extend the purview of their existing ombudsman programs to include long-term services and supports delivered in homes.
States should require agencies to establish grievance and appeals procedures and provide consumers with written notice of their right to voice grievances.