Respect for patients’ autonomy and the right to self-determination are essential features of a high-quality health system.
A well-educated and highly skilled workforce is essential to achieving universal and equitable access to health care.
Licensing: Oversight by licensing boards ensures compliance with professional standards.
Telecommunications and utility services are essential to health, safety, and economic welfare. These services must be reliable, safe, and affordable.
Credit histories and loan records are tools traditionally used by lenders to decide whether to give consumers credit.
All consumers should receive service that meets their daily needs at a reasonable price. The rates for these services should be fair, reasonable, and affordable.
Rapid changes in technology have made protecting consumer privacy increasingly challenging.
Most states and the District of Columbia have established utility consumer advocate offices.
Commissions that regulate utility services have a huge effect on the lives of consumers. Few other government agencies compare.