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The federal government and the states should not accept accreditation by private bodies in lieu of federal or state licensing, certification, or enforcement of standards.

States considering payments to LTSS providers based on improved quality outcomes should rely on data from pilot projects developed with strong consumer participation.

States should ensure that facility-specific survey results and other information regarding quality are made available to the public in a timely manner.

More federal funding should be provided to the Administration for Community Living to develop and implement its emergency management responsibilities on behalf of older peo

Federal and state policymakers should support unbiased assessment of palliative care needs as well as improved access to palliative care services regardless of setting (e.g., nursing facility, resi

Federal and state governments should monitor compliance with the Nursing Home Reform Act and other laws and regulations affecting nursing facilities.

Policymakers at all levels of government should safeguard consumers against unfair, deceptive, or abusive practices.

Policymakers and the private sector should ensure that products, services, and emerging technologies are created using an inclusive design process with universal design principles.

Policymakers and the private sector should ensure that the benefits of the sharing economy extend to older adults and traditionally underserved market populations.

Policymakers and the private sector should ensure affordable access to essential products and services during declared emergencies.