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Policymakers and the private sector should ensure that consumers and employees have the right to seek redress through the courts for injury or losses.

Options for alternative dispute resolution (ADR) should be available. These include mediation and arbitration.

Policymakers and the private sector should facilitate the creation of housing options and neighborhoods that encourage and effectively accommodate multiple generations living together. 

Policymakers should work in partnership with a diverse range of stakeholders, including consumer groups and the private sector, to ensure that automated vehicles achieve their promise.

Policymakers must ensure that the deployment of autonomous vehicles (AVs) promotes a more equitable transportation system that improves mobility for all.

Policymakers and the private sector must work together to increase safety for all road users, including pedestrians, cyclists, and others outside the vehicle.

Consumers must be empowered with ongoing education and training. Education should go beyond simply disclosing information in the owner’s manual.

Policymakers and the private sector should embed consumer protections into automated vehicles and related services (see also 

As AVs are deployed, policymakers should redesign local communities to enhance livability for all.

Policymakers and the private sector should develop and expand convenient and affordable community transportation programs in rural communities.