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Grandparents and other relatives play an important caregiving role in family well-being. Support from extended family is especially vital in families with low incomes.

Poverty is defined by comparing household income with the minimum income required for basic needs. People whose income is below the threshold are considered poor.

Federal and state programs help many older people with low incomes. These programs provide access to vital services like income support and health care.

Telecommunications and utility services are essential to health, safety, and economic welfare. These services must be reliable, safe, and affordable.

Credit histories and loan records are tools traditionally used by lenders to decide whether to give consumers credit.

All consumers should receive service that meets their daily needs at a reasonable price. The rates for these services should be fair, reasonable, and affordable.

Rapid changes in technology have made protecting consumer privacy increasingly challenging.

Most states and the District of Columbia have established utility consumer advocate offices.

Commissions that regulate utility services have a huge effect on the lives of consumers. Few other government agencies compare.

Transportation planning is the collaborative process of determining how to move people and goods.