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Policymakers and the private sector should ensure that consumers and employees have the right to seek redress through the courts for injury or losses.
Options for alternative dispute resolution (ADR) should be available. These include mediation and arbitration.
Policymakers should expand access to free or reduced-cost legal services for older adults with low and moderate incomes.
The federal government should provide state and local agencies greater assistance for fraud prevention and deterrence.
Policymakers should develop and fund programs to make communities safer for residents living in a variety of settings.
In general, consumer protection laws and regulations should not preempt the ability of lower levels of government to put in place stronger consumer protections.
Consumers should have access to the full range of legal remedies when they have been harmed (see also Private Enfor
Government agencies should collect and report data for groups that are discriminated against, while ensuring consumer choice and control over what data they provide.