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Policymakers and the private sector should ensure that consumers and employees have the right to seek redress through the courts for injury or losses.

Options for alternative dispute resolution (ADR) should be available. These include mediation and arbitration.

Policymakers should expand access to free or reduced-cost legal services for older adults with low and moderate incomes.

Legal services programs should be fully funded.

The federal government should provide state and local agencies greater assistance for fraud prevention and deterrence.

Policymakers should develop and fund programs to make communities safer for residents living in a variety of settings.

Policymakers should encourage intergenerational cooperation.

Policymakers should provide protections for grandparents who are helping to raise their grandchildren or other minors.

Policymakers should adopt robust service standards and consumer protections to ensure fair terms and conditions for all essential utility and telecommunications services.

Policymakers should adopt and enforce network reliability and resiliency standards for utility and telecommunications services.