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Policymakers and the private sector should enact meaningful rules and standards to provide government oversight and consumer protection against nuisance telemarketing calls and telemarketing fraud.

Consumers should be protected against spam e-mail. Policymakers should prohibit misrepresentation of the sender, subject, or content of an e-mail.

Federal and state governments should encourage coverage and payment of telehealth services for eligible beneficiaries to improve access and the quality of care.

Payment for telehealth services should be sufficient to incentivize telehealth use by providers and raise value for patients. 

Consumers have a right to accurate, secure, and confidential health and health-related information. 

Organizations should continue to be prohibited from sharing or selling personally identifiable protected health data without consumer consent.

Privacy protections should be embedded into health systems, products, and services.

Policymakers should protect people from the harms of disclosure or misuse of all personally identifiable health- and health-related data.

Consumers should receive clear, understandable, and accessible information about how their health and health-related data are being collected, used, shared, and sold.

Genetic testing should not be performed on individuals unless they have provided informed consent.