All levels of government should adopt policies ensuring that people who do not speak English or are limited in English proficiency have adequate language a
Millions of people receive access to health insurance coverage through provisions of the Affordable Care Act. However, millions still remain uninsured.
All levels of government and the private sector should adequately fund and support antifraud and anti-abuse efforts.
Policymakers should establish rights and protections for customers who face possible termination of service.
Policymakers should prohibit fees for the disconnection or reconnection of customers. If fees are allowed, they should be based on actual utility costs.
Policymakers should ensure strong consumer protections against unfair, deceptive, or abusive acts and practices related to Property Assessed Clean Energy (PACE) loans.