Enforcement of civil and criminal laws should not penalize people unable to pay civil or criminal fees or fines due to poverty.
Policymakers should explicitly allow private individuals to protect their rights in court.
Policymakers should encourage intergenerational cooperation.
Policymakers should adopt minimum service standards and consumer protections to ensure fair terms and conditions.
Policymakers should ensure network reliability and resiliency for utility and telecommunications services.
Policymakers should establish a definition of “universal service” for the energy industry that is similar to the one in the Telecommunications Act of 1996.
Regulators and lawmakers should ensure that consumers with low incomes can afford their utilities. This includes telecommunications, energy, and water.
Policymakers should adopt programs to help consumer groups take part in regulatory proceedings. They should fully fund these programs.