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Organizations must effectively inform consumers about how their personal information is secured and what actions will be taken in the event of a security breach. 

Companies, government agencies, and individuals should protect the unauthorized use, display, collection, and sale of SSNs. Criminal and civil penalties for SSN misuse should be increased. 

Federal policymakers should strengthen protections and enforcement against identity theft.

Policymakers and the private sector should enact meaningful rules and standards to provide government oversight and consumer protection against nuisance telemarketing calls and telemarketing fraud.

Consumers should be protected against spam e-mail. Policymakers should prohibit misrepresentation of the sender, subject, or content of an e-mail.

Policymakers and the private sector should ensure that consumers and employees have the right to seek redress through the courts for injury or losses.

Options for alternative dispute resolution (ADR) should be available. These include mediation and arbitration.

Congress should provide adequate funding for ADA enforcement activities. It should utilize the higher federal match for compliance with the ADA. Congress also should

Policymakers and the private sector should facilitate the creation of housing options and neighborhoods that encourage and effectively accommodate multiple generations living together. 

Policymakers should work in partnership with a diverse range of stakeholders, including consumer groups and the private sector, to ensure that automated vehicles achieve their promise.