State policymakers should prohibit the use of credit scores or reports to determine the rates or deposits of essential residential utility services.
Policymakers should ensure affordable and reliable access to essential communications and utility services for all.
Policymakers should ensure that universal service funds are calculated fairly and distributed equitably.
Federal and state governments should monitor compliance with the Nursing Home Reform Act and other laws and regulations affecting nursing facilities.
States should require that all beds in a nursing facility be certified for Medicaid and Medicare as a condition for the facility’s participation in Medicaid.
States should require adequate numbers of appropriately trained staff to ensure a high quality of care.