States should coordinate LTSS programs, policies, and budgets, whether in one state agency or across state agencies.
States should develop a comprehensive uniform assessment instrument to determine individual needs and develop a service plan.
Congress should make pre-dispute mandatory arbitration provisions in LTSS contracts unenforceable.
States should ensure that survey results and other information regarding quality, including comparisons with national standards when possible, are made available to the public in
Policymakers should enact and strictly enforce antidiscrimination and civil rights laws.