Utilities are crucial to health and well-being. All consumers must be able to rely on the availability of safe, affordable, and high-quality utility and communications services.
In the U.S. there are approximately 52,000 community water systems providing water to households and businesses.
Home energy costs are a major expense for U.S. households. Price increases have a greater impact on older consumers and households with lower incomes.
Affordable energy services for home heating and cooling are essential to the health and safety of older adults.
Policymakers should develop sustainable energy policies that ensure an affordable supply of reliable energy.
By using energy more efficiently, consumers can lower their energy use. In turn, this reduces their energy costs.
Policymakers should encourage the development of energy efficiency programs. These programs should be affordable, cost-effective, and measurable.
In all states that have restructured their natural gas or electric utility industries, except Texas, residential customers are offered standard offer service.
State policymakers should make standard offer service the default for residential customers. It should be stable, predictable, and affordable.