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People cannot enforce their legal rights if they lack access to the courts. Tort reform places limits on the ability to seek redress in court.

If you are doing work on arbitration, please e-mail OPDI at policy@aarp.org for additional guidance and information.

Alternative dispute resolution refers to any means of settling disputes outside of the courtroom. Arbitration and mediation are the two primary forms of alternative dispute resolution.

Older adults have unique health and social needs. Many are on fixed incomes. Often, older adults depend on government benefits and services that have complex requirements.

Fraud is a serious crime, and older adults are often targeted. They lose at least $3 billion to fraudsters annually.

Intergenerational cooperation and collaboration can improve the lives of older and younger Americans. The growing number of older people is a rich bank of human capital.

Access to affordable and reliable telecommunications, energy, and water services is crucial to health and economic well-being.

These principles build upon AARP’s general consumer principles, which apply to all products and services, including utilities (see also

Telecommunications and utility services are essential to health, safety, and economic welfare. These services must be reliable, safe, and affordable.

Credit histories and loan records are tools traditionally used by lenders to decide whether to give consumers credit.