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Legislators should enact and strengthen laws against hate crimes. These laws should be vigorously enforced.

Consumer protection and antidiscrimination laws that apply in the context of human decisions should be adapted as necessary to ensure they effectively apply to algorithmic decision tools (see also

Policymakers should use effective, evidence-based assessment models to identify at-risk drivers of all ages. They should receive counseling or referrals, and appropriate action should be taken.

Policymakers should prohibit lawsuit settlement provisions that keep confidential information that could endanger health and safety while protecting legitimate confidentiality interests such as pri

States should sufficiently fund state victim compensation programs. They should provide expedited compensation in emergencies.  

Policymakers should establish rights and protections for customers who face possible termination of service.  

Policymakers should prohibit fees for the disconnection or reconnection of customers. If fees are allowed, they should be based on actual utility costs. 

State policymakers should prohibit utility deposits for essential residential utility services.  

Policymakers should ensure strong consumer protections against unfair, deceptive, or abusive acts and practices related to Property Assessed Clean Energy (PACE) loans. 

State policymakers in deregulated states should make standard offer service the default for residential customers. It should be stable, predictable, and affordable.