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Policymakers should ensure that telemarketing practices incorporate consumer protections. Telemarketers should:
The Federal Trade Commission should strengthen the Telemarketing Sales Rule.
Consumers should be protected against spam e-mail. Policymakers should prohibit misrepresentation of the sender, subject, or content of an e-mail.
Policymakers should encourage coordination of housing, health services, and other supports.
Federal, state, and local laws should protect people from all forms of housing discrimination. These laws should be fully enforced.
Governments should provide additional funds to build and modernize public housing in order to create adequate supportive housing options for people with physical and
Funding should be provided for homeowners to repair, modify, and make the residences of older homeowners with low incomes more energy-efficient.
Policymakers and the private sector should facilitate the creation of housing options and neighborhoods that encourage and effectively accommodate multiple generations living together.
Policymakers should take steps to foster housing stability during declared emergencies. Among the temporary measures they should consider are:
Policymakers should establish rights and protections for customers who face possible termination of service.