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Consumers should be protected against spam e-mail. Policymakers should prohibit misrepresentation of the sender, subject, or content of an e-mail.
Policymakers should encourage coordination of housing, health services, and other supports.
Federal, state, and local laws should protect people from all forms of housing discrimination. These laws should be fully enforced.
Governments should provide additional funds to build and modernize public housing in order to create adequate supportive housing options for people with physical and
Funding should be provided for homeowners to repair, modify, and make the residences of older homeowners with low incomes more energy-efficient.
Policymakers should take steps to foster housing stability during declared emergencies. Among the temporary measures they should consider are:
Policymakers should establish rights and protections for customers who face possible termination of service.
Policymakers should prohibit fees for the disconnection or reconnection of customers. If fees are allowed, they should be based on actual utility costs.
Policymakers should ensure strong consumer protections against unfair, deceptive, or abusive acts and practices related to Property Assessed Clean Energy (PACE) loans.
State policymakers should establish a definition of “universal service” for the energy industry that is similar to the one in the Telecommunications Act of 1996.