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Policymakers and the private sector should ensure that consumers and employees have the right to seek redress through the courts for injury or losses.
Options for alternative dispute resolution (ADR) should be available. These include mediation and arbitration.
Consumers should have access to the full range of legal remedies when they have been harmed (see also Private Enfor
Government agencies should collect and report data for groups that are discriminated against, while ensuring consumer choice and control over what data they provide.
Policymakers and the private sector should enact meaningful rules and standards to provide government oversight and consumer protection against nuisance telemarketing calls and telemarketing fraud.
Consumers should be protected against spam e-mail. Policymakers should prohibit misrepresentation of the sender, subject, or content of an e-mail.
Congress should reauthorize the Elder Justice Act (EJA). It should fully fund the EJA and other programs that address elder abuse.
Policymakers should protect and enforce the fundamental right of all people to be free from discrimination. They should enact and enforce civil rights statutes.
Legislators should enact and strengthen laws against hate crimes. These laws should be vigorously enforced.