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Federal, state, and local consumer protection agencies all have a role in safeguarding consumers against fraud, deception, and unfair practices.

New technologies have tremendous potential to transform the lives of all people.

In cases of extremely short supply or high demand, sellers may attempt to profit from the scarcity of essential products and services.

In recent years, the amount of personal information that is collected, used, shared, and sold has skyrocketed.

Algorithmic decision tools, powered by artificial intelligence (AI), are being used for consequential decision-making in a variety of contexts.

AARP’s digital privacy and security principles are intended to ensure strong consumer privacy and security protections.

In recent years, the amount of personal information that is collected, used, shared, and sold has skyrocketed.

The proliferation in the availability and use of data has made the need to protect this information against unauthorized access increasingly important.

In 2019, an estimated 14.4 million Americans were victims of identity fraud. Of these, 3.3 million had to pay at least some of the cost of the fraud.

AARP consumer protection priorities make up the bulk of this chapter.